Understanding Customer Requirements

Understanding Customer Requirements Share Share on facebook Share on twitter Share on linkedin Author David Ridley Linkedin Instagram Twitter (Header photo by Patrick Tomasso on Unsplash) The most successful businesses are customer focused. They give their customers what they want and need. They give them quality. One of my favourite definitions of quality is simply: […]
7 ways to reduce exposure to supply chain risk and strengthen operational systems
7 ways to reduce exposure to supply chain risk and strengthen operational systems Share Share on facebook Share on twitter Share on linkedin Author David Ridley Linkedin Instagram Twitter (Header photo by Elevate on Unsplash) Vulnerable supply chains can be disrupted making products and services unavailable. There are always risks to the supply chain, currently […]
5 tips for the last stages of audit preparation

5 tips for the last stages of audit preparation Share Share on facebook Share on twitter Share on linkedin Author David Ridley Linkedin Instagram Twitter (Header photo by rawpixel on Unsplash) It can be busy and stressful preparing for an external audit; especially in the final stages. Here are 5 tips to consider for the last part of […]
Deadline for organisations to transition from ISO 9001:2008 to ISO 9001:2015

Deadline for organisations to transition from ISO 9001:2008 to ISO 9001:2015 Share Share on facebook Share on twitter Share on linkedin Author David Ridley Linkedin Instagram Twitter (Header image photo by Aron on Unsplash) ISO 9001:2015 was released in September of 2015 and organisations were given three years by which to transition from the replaced 2008 standard. The […]