Our insights on operations, organisation and wider business.
The most successful businesses are customer focused.
Only when you truly understand your customer will you be able to help them with their needs, their real requirements.
There are many ways to explore customer requirements, here are some suggestions.
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Vulnerable supply chains can be disrupted making products and services unavailable.
There are always risks to the supply chain, currently many are disrupted by the effects of COVID-19. Risks change often but taking proactive measures will always help.
It can be busy and stressful preparing for an external audit; especially in the final stages.
Here are 5 quick tips to consider for the last part of your audit preparation.
ISO 9001:2015 was released in September of 2015 and organisations were given three years by which to transition from the replaced 2008 standard.