Operations


Improve the effectiveness and efficiency of your organisation
by making improvements that transform your operations,
streamline work processes and deliver on your strategy.

INSIGHTS ON OPERATIONS

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Operations

Understanding customer requirements

The most successful businesses are customer focused. 

Only when you truly understand your customer will you be able to help them with their needs, their real requirements.

There are many ways to explore customer requirements, here are some suggestions.

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Operations

7 ways to reduce exposure to supply chain risk and strengthen operational systems

Vulnerable supply chains can be disrupted making products and services unavailable.

There are always risks to the supply chain, currently many are disrupted by the effects of COVID-19. Risks change often but taking proactive measures will always help.

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Operations

5 tips for the last stages of audit preparation

It can be busy and stressful preparing for an external audit; especially in the final stages. 

Here are 5 quick tips to consider for the last part of your audit preparation.

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Operations

Deadline for organisations to transition from ISO 9001:2008 to ISO 9001:2015

ISO 9001:2015 was released in September of 2015 and organisations were given three years by which to transition from the replaced 2008 standard.

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How we help

ISO 9001:2015 Quality Management Systems

Implement and maintain ISO 9001:2015 to improve your organisation's systems and attract more business.

Process Improvement

Improve your organisation and customer experience with effective, streamlined, and standardised processes.

Product and Service Quality

Deliver consistent quality to your customers, decrease costs of poor quality and improve your systems.

Reduce Operating Costs

Understand the true cost of current performance and decrease operating costs with targeted projects.

Customer Experience

Improve your customer experience to enhance brand reputation, reduce costs and increase sales.

Supply Chain Quality

Audit and support your supply chain to ensure quality, resolve issues and reduce risk.

Risk

Understand and reduce process, product and service risks.

Analytics

Define, measure and analyse key business and process indicators to enable monitoring and targeted improvement projects.

Problem Solving

Control, investigate and solve complex problems using proven structured problem solving methods.

Contact us to discuss how we can help you

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