The client designs, develops and sells consumer products which are manufactured and assembled by their supply chain partners.
The client had several upcoming 3rd party certification surveillance audits of their quality management system to Microgeneration Certification Scheme (MCS) requirements. These certifications allow the client to sell to their customers, benefit from UK Government payment schemes and give confidence to investors. Therefore, the certifications are highly valuable in contributing to the revenue and reputation of the company.
The client was concerned that their systems were not at the standard required for the audit and they wanted to have confidence that they would pass any scheduled external assessments.
The client contacted us and requested support in assessing their systems, ensuring that they meet the audit criteria and in facilitating the audit itself.