RIDLEY & COMPANY

David Ridley

Managing Director

ABOUT DAVID

David is the Managing Director of Ridley & Company.

David focuses on business operations and organisational improvement through consulting, coaching and mentoring. David is experienced in quality management and is an ISO 9001:2015 lead auditor. David is also experienced in delivering coaching, mentoring and training to private and business clients to enhance performance and support individual development.

David brings a business owner’s perspective to client projects. He has ownership of other non-consulting businesses which provides him with a wide commercial insight into the impact of Ridley & Company’s consulting projects.

David has experience in several industries including civil engineering, mechanical engineering, manufacturing, online retail, hospitality, research and development and business services.

EDUCATION / CERTIFICATIONS / MEMBERSHIPS

British Standards Institute (BSI)
ISO 9001:2015 Lead Auditor  — International Register of Certificated Auditors (IRCA) certified training course

Chartered Management Institute (CMI)
Chartered Manager

Chartered Management Institute (CMI)
Level 5 Diploma in Management and Leadership

Institute of Leadership and Management (ILM)
Level 5 Certificate in Coaching and Mentoring

Liverpool John Moores University
BEng (Hons) Civil Engineering (Institute of Civil Engineers accredited)

RECENT PROJECTS

Manufacturing

  • Auditing a quality management system to ISO 9001:2015 and developing corrective action plans to close nonconformity
  • 5S 
  • Supporting installation of production line and associated quality assurance
  • Development of 
  • Audit preparation (read case study)
  • ISO 9001:2015 Quality management system development and audit preparation (read case study)

Online Retail
Develop

Business Services

Private Client Coaching and mentoring

  • Supporting a  
  • Supporting a quality manager with operational oversight of multiple consumer service providing locations within Europe. (read case study)

EXPERTISE

  • increasing operational efficiency and effectiveness
  • improving individual performance
  • developing quality management systems in line with ISO 9001:2015
  • developing engaged, competent and motivated staff
  • increasing revenue
  • reducing costs
  • improving customer service and experience
  • enhancing reputation and brand loyalty
  • improving the effectiveness of leadership and management
  • solving complex problems and facilitating subject matter experts
  • developing quality management systems in line with ISO 9001:2015