We empower businesses and individuals to achieve their full potential through a range of professional services. Our expert coaching, consulting, and training services are designed to help you improve your performance and reach your goals.

We specialise in areas such as operational excellence, lean principles, quality management, leadership development, and process improvement.

We work with you to tailor solutions that optimise organisational effectiveness, enhance customer satisfaction, and improve profitability.

Whether you’re looking to improve customer experience, reduce operating costs, manage risk, or develop talent, we’re here to provide the tools, support, and guidance necessary to achieve tangible results.

What We Do Best

Service Areas

Operations

Improve the effectiveness and efficiency of your organisation by making improvements that transform your operations, streamline work processes and deliver on your strategy.

Includes:
ISO 9001, Process Improvement, Product and Service Quality, Reduce Operating Costs, Customer Experience, Supply Chain Quality, Risk, Analytics, Problem Solving
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Organisation

We help your organisation to improve performance, deliver results and enhance customer experiences through the development of your people.

Includes:
Leadership and Talent Development, Coaching and Mentoring
Organisational Design
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Sharing our expertise

Featured Insights

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Operations

Understanding customer requirements

The most successful businesses are customer focused. 

Only when you truly understand your customer will you be able to help them with their needs, their real requirements.

There are many ways to explore customer requirements, here are some suggestions.

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Operations

7 ways to reduce exposure to supply chain risk and strengthen operational systems

Vulnerable supply chains can be disrupted making products and services unavailable.

There are always risks to the supply chain, currently many are disrupted by the effects of COVID-19. Risks change often but taking proactive measures will always help.

Read article >

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Operations

5 tips for the last stages of audit preparation

It can be busy and stressful preparing for an external audit; especially in the final stages. 

Here are 5 quick tips to consider for the last part of your audit preparation.

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Operations

Deadline for organisations to transition from ISO 9001:2008 to ISO 9001:2015

ISO 9001:2015 was released in September of 2015 and organisations were given three years by which to transition from the replaced 2008 standard.

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What Our Client's Say

We contracted David's services at short notice to facilitate a BSI surveillance audit at a time of significant business disruption. David initially conducted a Gap analysis allowing the site team to demonstrate compliance, or where necessary develop appropriate remedial action. During the audit David acted as facilitator contributing to the smooth running and successful outcome of the event.

David possesses a wealth of experience in quality systems and quality tools which when combined with his calm methodical management style represent a real asset to any business.
Head of Engineering
David, is a charismatic, genuine coach and consultant. David is both creative and visionary in thinking. A keen eye for details, highly organised, effective and efficient at his job. His background in engineering has provided positive foundations for his work, David attention to detail and systematic approach and process result in him providing a thorough service. David is also effective, efficient problem solver, highly organised and likeable.
Managing Director / BUSINESS COACH
David is a very dedicated person, capable of segmenting the problem and identifying the exact requirements and solutions for the client. He pays attention to the details and follows up on his clients beyond expectations.
Senior Test and Validation Engineer
David is a consumate professional, always polite but always focussing on the task or problem at hand. Extremely thorough in everthing he does and knowledgable in his subject. He is also imaginative and can come up with creative and original solutions, he does not just cut and paste from a textbook or quality standard. I enjoyed working with david very much and above all, he is a great human being able to communicate with empathy and understanding of his colleagues issues.
Supplier Quality Engineer
I could not recommend David enough and I am firmly with the view that going from a minimum wage job to a position at university within the space of two years could not have been achieved without his support.
private career development client
Personal - David is very approachable, easy to talk to and get on with. He is a person you can talk to about a problem and during the conversation, solution to the problem will be established.

Professional - Very driven to achieve remarkable improvement for his clients in all his areas of expertise. You wont be disappointed with his work.
Senior NPI Engineering Manager
I have worked with David over the past six years on professional and personal development. Over these years I have always valued David’s trust to be able to open up with him about what my professional and personal goals are.

Through David’s commitment, passion and driving force, he has helped me achieve my goals by understanding and defining my goals, producing a step by step guide on how to achieve these and challenging me to achieve more than I anticipated.

I will continue to invest and work with David, as I am further developing and learning new ways of thinking, growing my network, and overcoming barriers of self motivation, self achievement and self confidence.
Private coaching client
I chose to work with David, as I was very impressed with his enthusiasm and initiative in being able to help other people achieve their goals.

When working with David, he made me realise that I had the ability to achieve my current goals and gave me more faith in myself to achieve anything that I'd like to do.

I'd recommend David, as he is a very genuine down to earth person, who has always maintained a excellent professional relationship with me and have been able to open up to without hesitation.
Private coaching client
Can’t recommend these guys highly enough; a trusted partner.
Managing Director
We couldn’t have done it without your help. Thanks to you for your work last week. Be sure that you will be at the front of our contact list for “help required”!
General ManagerCertification Audit
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Examples of how we’ve helped

Client Results

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Operations

ISO 9001:2015 Quality management system development and audit preparation

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Organisation

Private leadership and management system coaching, mentoring and consulting

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Operations

Microgeneration Certification Scheme (MCS) audit preparation

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Contact us to discuss how we can help you

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